Refund Policy

Due to the custom nature of all of the products we produce at Inky Pet, we are unable offer refunds as each artwork is designed specifically for you and your pet. For Portrait Prints we will send you a proof preview before going to print to ensure you are happy with the colour, name and placement of the artwork. Each illustration will be based on the supplied photo, any change of mind to resupply a different photo will incur a redesign fee.

In the rare instance where you have received the wrong product, an incorrect print size, or your item was damaged it transit, please notify us within 24 hours of receiving your order we’ll immediately work with you to make it right.